Matthew joined the Next Day Access San Antonio team in September 2022, ready to assist the existing technician and embark on a new adventure in San Antonio. He packed up his belongings, his dog Harley and drove solo from Salt Lake City to San Antonio. Little did he know that his adventure would take an unexpected turn on his very first day. As fate would have it, the existing technician left the company abruptly, leaving Matthew as their newest and sole technician.
What followed was an astonishing 11-month transformation that showcased Matthew’s dedication and resilience. He not only learned a myriad of skills but also gained profound product knowledge across their entire range. Matthew’s relentless pursuit of knowledge and improvement turned him into not just a technician but also a leader.
Today, Matthew leads a team of three employees, passing on his wealth of knowledge and skills to them on a daily basis. His rapid ascent from a solo technician to a team leader is a testament to his hard work and commitment. We applaud Matthew for the tremendous effort he has put into reaching the level he’s at now.
As we move forward, we’re excited to witness the continued growth of Matthew and the entire team. Matthew’s journey is a reminder that adaptability, determination, and a thirst for knowledge are the keys to success. Congratulations, Matthew, you are our Tech of the Month, and we can’t wait to see what the future holds for you and your team!
To learn more about Next Day Access San Antonio, click here.
Next Day Access Continues to Grow in Texas: New Location in Central Dallas is Now Open
Dallas, Texas, September 12, 2023: Next Day Access is pleased to announce its new location in Dallas, Texas. This is the fourth development in Texas. The Next Day Access Central Dallas franchise, a provider of residential and commercial accessibility and mobility products, is owned by Dave and Phairat Rice.
“We are excited to open our doors and begin providing customers with accessibility solutions,” said Dave Rice, Owner/CEO. “With being in such a niche industry, not many people know the type of products that exist to help them age safely in their homes or who to call, so we are proud to be a resource for our customers in the Dallas market.”
Dave is an experienced business leader with over 20 years with companies that include PepsiCo, Procter & Gamble, and Miller Brewing. Dave also has experience in construction, restoration and rehabilitation of apartments and homes. Phairat first moved from Thailand to Dallas in 2007, where she has been raising their two children. Her professional experience includes computer manufacturing, accounting, and light construction.
After spending many years helping major corporations expand their operations all over the world, Dave is looking to begin the next phase of his career, empowering the aging population and people with disabilities to live a more active and independent life without leaving the community they love the most.
About Next Day Access Next Day Access is a local provider for accessibility and mobility solutions for homes and commercial businesses. With franchise locations across the United States and Canada, their goal is to help aging loved ones and people with limited mobility and disabilities live safely, comfortably, and independently in their homes. Learn more by visiting nextdayaccess.com.
In every organization, there are unsung heroes who go above and beyond, dedicating themselves to their work with unwavering commitment and a smile on their face. This month, we are delighted to shine a spotlight on one such individual who embodies dedication, perseverance, and outstanding customer service. Meet Matthew from Next Day Access Central Ohio, our Technician of the Month, whose journey from a novice to a seasoned professional in our business is nothing short of remarkable.
Matthew embarked on his career with Next Day Access Central Ohio with no prior experience in the industry. He started as a technician with zero knowledge but possessed a heart full of determination and an eagerness to learn. Little did he know that he would become a keystone of the team, capable of installing stair lifts, vehicle lifts, and more. His journey from novice to expert is a testament to his passion and dedication.
One of the qualities that sets Matthew apart is his unwavering positivity. He has faced numerous challenges and encountered a wide array of customers, including some who might not always be the kindest. Regardless of the situation, Matthew approaches every task with a smile on his face and an attitude that radiates positivity. His ability to maintain composure and professionalism in the face of adversity is truly inspiring.
The Extra Mile
Matthew’s dedication doesn’t stop at installing equipment. He goes the extra mile to ensure our customers, especially veterans, receive the support they need. He often finds himself on hold with tech support for hours, tirelessly troubleshooting problems until they are resolved. Matthew doesn’t mind staying late, even when a customer pulls in with a damaged vehicle lift at 5 pm, or helping with quotes well into the evening. He works Saturdays, even in the snow, demonstrating an unmatched commitment to our customers’ safety and well-being.
A story that stands out as a true testament to Matthew’s dedication is when he responded to a customer’s call about a continuously beeping stair lift late in the evening. The customer was at their wit’s end, unable to bear the noise. Matthew raced to their aid, only to discover that the issue was caused by a constantly beeping smoke detector due to low batteries. Without hesitation, he changed the batteries in the smoke detector, putting an end to the beeping and ensuring the customer’s peace of mind.
We are incredibly fortunate to have Matthew as a part of the Next Day Access brand. His commitment to the business, customers, and mission is unwavering. He is a true example of excellence, and his ability to handle the chaos that sometimes accompanies our line of work is commendable.
As we celebrate Matthew as our Technician of the Month, we want to express our heartfelt gratitude for his outstanding contributions. He is a shining example of what dedication and a positive attitude can achieve, and we look forward to many more years of working alongside him as he continues to make a difference in the lives of our customers.
Matthew, thank you for your hard work, dedication, and the smiles you bring to our team and our customers’ faces. We are proud to have you as our Technician of the Month.
To learn more about Next Day Access Central Ohio, click here.
In the fast-paced world of business, where excellent companies are built on the foundation of exceptional employees, Next Day Access Minneapolis proudly shines a spotlight on one of its shining stars: Chase Nelson. With over eight years of dedicated service, Chase’s journey from a fresh-faced hire to a respected and admired team member is a testament to his unwavering commitment, outstanding character, and exceptional expertise.
A Journey of Growth and Commitment
Chase’s story with Next Day Access Minneapolis began with a can-do attitude and a desire for learning. Over the years, his commitment to personal and professional growth has made him a valuable asset to the company and inspires his team members to reach for higher standards.
Leading by Example
Punctuality, accountability, and a positive demeanor – these are the hallmarks of Chase’s character that have left a mark on the company culture. From arriving early to staying late, Chase sets an example that resonates with his coworkers. His infectious smile and approachability creates camaraderie that fosters teamwork and mutual respect.
Empathy and Excellence in Action
The impact of Chase’s dedication extends far beyond the company’s walls. Having touched the lives of thousands of people over nearly a decade, his ability to understand and empathize with customers’ needs sets him apart. In challenging situations, his gentle and confident demeanor can diffuse tension, creating an environment of reassurance.
A Master of his Craft
Chase’s knowledge of products and solutions is remarkable. From grab bars to ceiling lifts, stairlifts to VPLs and ramps, there’s no challenge too big for him to tackle. His proficiency is backed by extensive training, having completed manufacturer programs across the nation. With projects spanning 13 states and three time zones, Chase’s commitment to meeting the needs of the business is unwavering.
An Award-Worthy Recommendation
As Next Day Access Minneapolis reflects on Chase Nelson’s incredible journey within the company, it becomes clear that he embodies the qualities deserving of recognition. Chase’s dedication, unparalleled technical knowledge, and remarkable ability to connect with clients and coworkers make him the epitome of excellence. It’s with great enthusiasm that we recognize Chase as the Tech of the Month for July, as he truly exemplifies the spirit and values that Next Day Access Minneapolis holds dear.
In celebrating Chase Nelson’s journey, we also celebrate the spirit of commitment, growth, and empathy that makes Next Day Access Minneapolis a beacon of excellence in the industry.
To learn more about the team at Next Day Access Minneapolis, click here.
The PPACG-AAA funds allowed Next Day Access Colorado Springs to purchase AEDs for their staff to have available in their offices and in their vehicles when traveling. Employees are First Aid and CPR certified and can provide peace of mind for those at a higher rate of sudden cardiac arrest, stroke, or heart attack, possibly saving lives.
Many of whom Next Day Access Colorado Springs serve customers at an older age or have limited mobility. They sell and install wheelchair ramps, grab bars, stair lifts, walk-in showers, and more, all of which help individuals stay safe and independent in their homes.
“Next Day Access has been an ongoing partner funded by the Pikes Peak Area Agency on Aging through the Older Americans Act funding,” said Jody Barker, Director of PPACG-AAA. “The Next Day Access team knows the community’s needs and continues to do a nice job serving older adults, and our Regional Advisory Council acknowledges this through the continued funding of their services.”
“We are in the business of helping people, specifically people with health complications,” said David Beiner, CEO of Next Day Access Colorado Springs. “If we can offer another way to provide safety, we want to be able to do so. The technicians, office staff, and myself are equipped with the AEDs, whether on the road or at the office.”
Next Day Access is a local provider for accessibility and mobility solutions for homes and commercial businesses. With franchise locations across the United States and Canada, their goal is to help aging loved ones and people with limited mobility and disabilities live safely, comfortably, and independently in their homes. Learn more by visiting nextdayaccess.com.
Next Day Access Opens in the Dallas-Celina Area to Provide Accessibility and Mobility Solutions to Local Communities
Celina,Texas, May 1, 2023: Next Day Access is pleased to announce the opening of Next Day Access Dallas-Celina. The franchise location, a provider of residential and commercial accessibility and mobility solutions, is owned by husband and wife Brien and Lesli Caldwell.
Brien and Lesli are co-owners of Next Day Access Dallas-Celina. Brien holds a marketing degree from Northeastern State University and 30 years of marketing experience across various industries, including airline, hospital, and casino roles. Lesli has a Psychology degree from Texas A&M University and recently retired from a 25-year career with GEICO.
Through Next Day Access Dallas-Celina, Brien and Lesli want to provide a valuable service to their local community. Lesli herself, experiences mobility issues, which has given them both a greater appreciation and compassion for the challenges their customers face. They are dedicated to finding the best mobility and accessibility solutions tailored to their customers needs.
“With this opportunity, we are most excited about having the chance to positively impact a person’s and even their family’s life,” said Brien, Vice President of Next Day Access Dallas-Celina.
The Next Day Access Dallas-Celina location will provide a wide range of accessibility and mobility solutions for residential and commercial customers. Their product line includes wheelchair ramps, in-home lifts, bathroom safety solutions, pool lifts, scooters, and more. Their team has the knowledge and skills to help create a safer and more accessible environment.
Next Day Access is a leading provider for accessibility and mobility solutions for homes and commercial businesses. With franchise locations across the United States and Canada, their goal is to help aging loved ones and people with limited mobility and disabilities live safely, comfortably, and independently in their homes. Learn more by visiting www.nextdayaccess.com.
Next Day Access Hamilton, ON Opens to Bring Accessibility and Mobility Solutions to Local Communities
Hamilton, Ontario, March 6, 2023: Next Day Access is pleased to announce its new location in Hamilton, Ontario. It is the fourth development in Canada for Next Day Access. The Next Day Access Hamilton franchise, a provider of residential and commercial accessibility and mobility products, is owned by Joel Varghese.
Before Next Day Access, Varghese owned and operated his own successful business for over five years and was responsible for sales, marketing, and operations. This included end-to-end management of the supply chain, sales activities, services, and support.
Varghese began his search for a new opportunity in the fall of 2021 and came across Next Day Access. His interest sparked as he learned more about the brand and the aging-in-place industry.
“This industry is new and niche, especially in Ontario,” said Varghese. “I want to help my community by helping provide a better living experience for people with limited mobility and disabilities, whether with bathroom modifications or installing a stair lift.”
Next Day Access Hamilton will focus on providing accessibility and mobility solutions to individuals of all ages across Hamilton and surrounding areas.
Next Day Access is a local provider for accessibility and mobility solutions for homes and commercial businesses.
With franchise locations across the United States and Canada, their goal is to help aging loved ones and people with limited mobility and disabilities live safely, comfortably, and independently in their homes.
Next Day Access Oak Brook, Illinois Opens to Bring Accessibility and Mobility Solutions to Local Communities
Next Day Access is pleased to announce a new location in Oak Brook, Illinois. Next Day Access Oak Brook franchise, a provider of residential and commercial accessibility and mobility products, is owned by Sakher Almakhamreh.
Almakhamreh moved to the United States from Jordan in 2016. Since living in the Oak Brook area, he opened an LLC consulting for foreign services. While in Jordan, Almakhamreh practiced law and prior to that was a supervisor for a dealer universal vehicle company. He also served in the Jordan military for seven years.
With the desire of wanting to start something new and challenging, Almakhamreh connected with a franchise agent and discovered Next Day Access. After learning more about the brand’s mission and meeting the staff, he felt Next Day Access is the right fit.
“There are three big reasons why I wanted to join the brand,” said Almakhamreh. “The first is helping my community who need accessibility solutions. The second is it’s a family-based business, which I like. Lastly, the home office staff. They are responsive, considerate, and compassionate.”
Next Day Access Oak Brook will focus on providing accessibility and mobility solutions to individuals of all ages across Oak Brook and surrounding areas.
About Next Day Access Next Day Access is a local provider for accessibility and mobility solutions for homes and commercial businesses. With franchise locations across the United States and Canada, their goal is to help aging loved ones and people with limited mobility and disabilities live safely, comfortably, and independently in their homes. Learn more by visiting www.nextdayaccess.com.
Over their lifetimes, aging adults will accumulate several items over the years that could now be cluttering the home. Too much stuff in the home can make it hard to move around, which can be especially dangerous for aging adults.
Living in a cluttered space can also make us feel more anxious or depressed. Here are some decluttering tips for aging adults in your loved one’s home, so they feel safer and more comfortable at home.
Declutter One Room at a Time
Decluttering can feel overwhelming if you do not limit yourself to one room at a time. To begin, it might be helpful to declutter the room with the greatest number of possessions. Starting here could help your aging loved one not feel overwhelmed with the process.
For some aging adults, it became ingrained in them not to throw things away that “could” be valuable. You may know the item is not and will not be, but perhaps they are no longer savvy about what sells. Also, many aging adults have inherited many things that they are sentimentally attached to.
For these items, you could try to figure out clever storage ideas. These days between places like The Container Store or Amazon, you can find many ways to creatively store precious items.
Separate the piles into keep, throw away, and donate. If your loved one is having trouble sorting items into these piles, you can include a maybe pile that you can revisit once you separate everything else. This will help your loved one feel in control instead of being pressured in the moment.
Get Rid of Items That Could be Dangerous
If your loved one has limited mobility and needs assistance balancing, they must have a clear pathway for their safety. They will also likely need your help throwing away items they cannot reach. Items such as:
Expired food items
Broken dishes, including pots and pans
Rugs you deem a trip hazard
Unused wires or plugs for electronics
Any damaged items lying around that you know will never be fixed
Throw Away Duplicate Items
Many people buy duplicate items because they misplaced an item, or maybe the item was on sale, and they like it more than the one they have at home. Whatever the reason, these duplicate items add up in each room. For example:
Bathroom: Your aging loved one could have many towels, rugs, and toiletries they do not need.
Office: Notebooks, scissors, pens, stationery – All these items could take up valuable space.
Kitchen: Over the years, it is likely your aging loved one has collected numerous dishes, coffee mugs, silverware, etc. These duplicated items could generously be donated to a local mission.
Closet: Many ladies and some men love to have a variety of clothes. There is nothing wrong with that unless many of their clothes are almost exact replicas of each other. This could include accessories as well.
Put Items Where They Belong in the Home
Try to ensure that every item has a place it belongs. Silverware should go in the drawer in the kitchen. Books should be on a bookshelf. A coat should be hung in the coat closet. The list could go on and on. The quickest way for a house to get in disarray is when items are strewn about the house instead of in their rightful places.
We hope these tips will help you to make the home safer and more comfortable for your aging loved one. At Next Day Access, it is our goal to help aging adults be able to live out their lives in their homes.
We offer several products that assist with mobility, such as grab bars or wheelchairs, among many other accessibility devices or mobility equipment. If we can ever help you ensure your loved one’s home is safe, please do not hesitate to reach out to your nearest Next Day Access to schedule an in-home consultation.
If you have limited mobility and your home has a porch only accessible by stairs, you might consider investing in a porch lift. If your porch goes directly into your home, you could find a porch lift much more accessible to maneuver than a wheelchair ramp. There are many reasons people with limited mobility prefer a porch lift.
What is a wheelchair porch lift?
A porch lift is similar to a vertical platform lift. A porch lift is a machine used to elevate a wheelchair from one level to another. The difference between a porch lift and a vertical platform lift is that a porch lift is usually found outside and gives users access to a deck or porch.
The lift can travel a short distance vertically, and then it may travel a few feet horizontally. You can find them battery-operated or with a motor that powers the platform up and down. If it is battery operated, it has a lever, and if it is motorized, you can go up and down with the push of a button.
So why do many people opt for a porch lift? Here are a few reasons:
3 Reasons to Invest in a Wheelchair Porch Lift
Porch lifts are space efficient
Porch lifts generally require a 5’ by 5’ area regardless of how high it rises. The Americans with Disabilities Act has guidelines set in place for wheelchair ramps. The guidelines help builders determine a good reference point from ramp slope and length. The guidelines specify that every inch of a rise requires a foot of ramp length. So, most people save ample space by installing a porch lift versus a wheelchair ramp.
With a wheelchair ramp, there is also more maintenance and cleaning. Every structure requires maintenance, even the porch lift, yet with a wheelchair ramp, you will need to factor in the weather and its elements more.
Porch lifts are a great safety solution
When you use a qualified installation team, such as Next Day Access, we ensure the ramp is made code specific. Every region has a code specific to its area that governs the use and construction of lifts.
The codes might include ensuring there is a solid flush gate at the top of the landing, a cement pad that anchors the lift, a dedicated 20-amp power supply nearby, and a smooth pathway to the lift. Our installation team handles each step to ensure your lift is as safe as possible.
Also, most lifts come with sensors or a safety pin that keep the lift from lowering if there is anything below the platform. The lift will also not function if it has slippery debris, such as leaves or branches, on the lift.
The porch lift gives its user more independence
With a porch lift, people with limited mobility can use the lift independently. If they can press a button, the user does not have to depend on a caretaker to get them to ground level. The user can come and go with a porch lift as they please.
If you think a porch lift is right for you, please do not hesitate to contact your nearest Next Day Access. We have an assortment of porch lifts and will be sure to set up an in-home consultation where we can help you determine the right make and model for your home.