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Next Day Access Memphis recently connected with an injured School Resource Officer (SRO) and donated a wheelchair ramp during his recovery.

Rick Singletary of Brighton, TN worked as a police officer for twenty-two years, but his current job at Atoka Elementary School has surprised him the most. “The kids ask all kinds of questions,” Rick remarked. “They love going in for hugs or fist bumps, and the parents show a lot of appreciation.” Each morning, he is at the front of the school helping unload the buses, greeting parents and students, and ensuring a safe school environment.

The Monday following Spring Break, the day began just like any other until Rick heard a frantic voice over the radio. A child who had been known to elope was running into the street, outpacing many of the teachers in the vicinity. Even worse, the flashing school zone signs had not been turned on after Spring Break, so cars were going the regular speed limit. Rick didn’t think twice; he immediately sprang into action, catching up with the child nearly fifty yards out just before he made his way into the busy street. The child spun around and went straight towards the road. “All I had left to do was dive and grab his feet,” Rick recalls, and that’s exactly how the fiasco ended. After getting up off the ground, Rick noticed some pain in his leg. “I took some ibuprofen like my wife suggested and went about my day. The next day, I woke up and my leg was nearly black.” Luckily, the student was uninjured.

Rick’s kneecap was broken, and his mobility was greatly limited throughout his home. When his wife struggled to get him out of the house during a storm, he knew he needed to find a temporary solution. “It’s not about me, but it’s about making it easy for her,” Rick said of his wife, who he’s been with for 37 years. “She’s doing so much for me.” Moved by his fearless actions, Next Day Access Memphis was more than happy to donate a temporary wheelchair ramp while Rick recovers.

“When I heard the story of Rick Singletary’s injury due to his heroic act, I was moved,” Greg Inman, Director of Franchise Operations, states. “We don’t hear these stories of bravery every day.  We at Next Day Access Memphis didn’t think twice about providing him with a wheelchair ramp during his recovery. We need more people like officer Rick Singletary!”

In his recovery time, he enjoys spending time with his family and his two dogs, Snelly and Fluffy. When asked what he is most excited for when he’s better, Rick immediately responded with, “I want to get back to work. I miss those kids so much.”

To contact Next Day Access Memphis, visit the microsite here: https://www.nextdayaccess.com/memphis-tn/

ENGLEWOOD, COLORADO, UNITED STATES, julio 1, 2024 – Next Day Access is expanding their coverage of the state of Colorado with the South Denver location of the franchise.

Next Day Access South Denver’s opening date is on Monday, julio 1, spearheaded by Jim and Renee Carrick, partners in business and in life.

“I reached what I’ll call an event horizon,” Jim states. After leaving his previous job, he began to wonder what was next. In conversation with his neighbor, who Jim praised for his constant encouragement, he first entertained the idea of owning his own business. “Joe said, ‘You know, Jim you can do anything. You could have your own business if you wanted to.’ And I told him, ‘Joe, that’s a good idea.’” With his extensive experience in leadership and solutions sales engineering, Jim knew this was, indeed, a good idea, and he knew who he would work with to make this come to fruition.

Renee Carrick is a medical policy implementation projects expert. Along with assessing, planning, monitoring, and reporting the projects, she identifies problems and troubleshoots until the final product is both effective and efficient. Together, the duo is passionate about empowering customers to fully enjoy their homes through a wide range of products and services that enhance freedom and independence.

Next Day Access South Denver, CO will serve the Greater Denver area. They specialize in wheelchair ramps, stairlifts, grab bars, porch lifts, and more. To learn more about Next Day Access South Denver, visit their website: https://www.nextdayaccess.com/south-denver-co.

About Next Day Access

Next Day Access is a local provider for accessibility and mobility solutions for homes and commercial businesses. With over 40 franchise locations across the United States and Canada, their goal is to help aging loved ones and people with limited mobility and disabilities live safely, comfortably, and independently in their homes. Learn more by visiting nextdayaccess.com.

HARRISBURG, PENNSYLVANIA, UNITED STATES, junio 17, 2024 – Next Day Access is proud to announce the opening of the South Central, PA location of the franchise.

Next Day Access South Central, PA launched on Monday, junio 17, with Shawn Caulfield as the owner.

After spending more than two decades in the financial services industry, Shawn was well acquainted with helping people achieve their goals. Seeing people gain personal financial success eventually drew him to the accessibility industry, where he realized that he could help the aging population achieve their personal independence.

“I know that customers’ accessibility and mobility needs change over time,” Shawn says, “so we are positioned to meet the needs of our local customers.” Whether someone wants to access their upstairs area easier with a stairlift, or whether strategically placed grab bars help maintain balance, Shawn and his team are ready to serve. “Responsiveness, quality, and personalization to meet your needs is not only our focus, but it is also our mission.” Shawn currently resides in the Mechanicsburg area with his wife and daughter.

Next Day Access South Central, PA will serve the Southern PA area. They specialize in wheelchair ramps, stairlifts, grab bars, porch lifts, and more. To learn more about Next Day Access South Central, PA, visit their website: https://www.nextdayaccess.com/south-central-pa.

About Next Day Access

Next Day Access is a local provider of accessibility and mobility solutions for homes and commercial businesses. With over 40 franchise locations across the United States and Canada, their goal is to help aging loved ones and people with limited mobility and disabilities live safely, comfortably, and independently in their homes. Learn more by visiting nextdayaccess.com.

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Ramp provided by Next Day Access Kansas City

Next Day Access Kansas City was honored to donate a ramp installation at the Night to Stand event for NextStep Kansas City. NextStep Kansas City is a nonprofit organization dedicated to providing Activity-Based Therapy for individuals living with paralysis. Located in Overland Park, NextStep Kansas City is the sole facility of its kind in the area, committed to being a cutting-edge paralysis recovery center. “Our mission at NextStep is to offer accessible and effective interventions, along with other resources, to promote recovery, health, and wellness among our clients,” said Katie Johnson, an employee at NextStep. Since insurance does not cover their program, they heavily rely on community support to ensure that those living with paralysis have access to effective recovery programs. There are a few crucial components that bring this to life: managing recovery costs, continually enhancing and maintaining training equipment, and financially assisting clients. Since fundraisers are critical for NextStep’s various events, especially Night to Stand, Next Day Access Kansas City seized the opportunity to donate a wheelchair ramp.

Night to Stand is an annual charity dinner and auction organized to support year-long opportunities for their clients. “This year, our focus is on shattering barriers, celebrating the progress made by our clients, and to ignite the spark for the transformative work that lies ahead,” Katie continued. “The interventions we offer are more than just programs; they are lifelines that offer independence, strength, and the realization of untapped potential for individuals facing paralysis.” The theme of the event, breakthrough, aligned well with the work that Next Day Access does, and it was a natural fit for Kansas City to participate.

“After searching Google and contacting numerous rental options locally, I quickly realized the scarcity of short-term ramp rentals throughout Kansas City. I eventually discovered Next Day Access and was surprised to learn about their widespread presence across the country, along with their effortless service in my area,” said Chris Smith, the Executive Director of NextStep Kansas City. “Next Day Access provided the precise ramp solution I needed for my fundraiser and collaborated with the stage provider to secure the ramp to the stage effectively. The entire process was seamless.”

Pictured are photos from the installation, provided by Next Day Access Kansas City owner, April Springer.

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Ramp provided by Next Day Access Kansas City

To learn more about NextStep Kansas City, read their site: https://www.nextstepkc.org/

To learn more about Next Day Access Kansas City, read more on their microsite: https://www.nextdayaccess.com/kansas-city-mo/

RALEIGH/DURHAM, NORTH CAROLINA, UNITED STATES, mayo 13, 2024 – Next Day Access is proud to announce the opening of the Next Day Access Raleigh/Durham, NC franchise location.

Next Day Access is expanding to two locations in North Carolina. Rob Williams and Jason Williamson are the owners of Next Day Access Raleigh/Durham, NC, serving the Triangle area.

Rob began his career in general contracting, which he has done for 32 years, and he has worked in real estate for 21 years. His understanding of the accessibility world grew as he began modifying his father’s home. While he was living independently, Rob’s father relied heavily on the accessibility devices Rob installed, such as grab bars and wheelchair ramps. Doing this fulfilling work helped Rob realize that this was a business in which he wanted to invest, and he knew who he wanted to partner with to begin this journey.

Jason Williamson is a Gulf War veteran, and his work in real estate spans over 25 years, and he owns and operates the nonprofit Williamson Resource Foundation, which partners with local VA chapters to educate the public on financial literacy and helps unhoused individuals. As a disabled veteran himself, Jason empathizes with those who were injured in action, so it made perfect sense for him to partner with Rob in opening a Next Day Access franchise location. They are joined by Jason Williamson II, their technician, Brook Williams, Rob’s wife, and other employees.

Next Day Access Raleigh/Durham, NC will serve the Triangle area of North Carolina. They specialize in wheelchair ramps, stairlifts, grab bars, porch lifts, and more. To learn more about Next Day Access Raleigh/Durham, NC, visit their website: https://www.nextdayaccess.com/raleigh-durham-nc/

About Next Day Access

Next Day Access is a local provider for accessibility and mobility solutions for homes and commercial businesses. With over 40 franchise locations across the United States and Canada, their goal is to help aging loved ones and people with limited mobility and disabilities live safely, comfortably, and independently in their homes. Learn more by visiting nextdayaccess.com.

TUCSON, ARIZONA, UNITED STATES, abril 2, 2024 – Next Day Access is honored to announce a new franchise location in Tucson, Arizona.

Next Day Access is continuing to expand with its fourth location opening in 2024 in Tucson, Arizona. Dominic D’Arpino, along with Next Day Access veterans April Springer, Chris Bakalars, and Carl Loge, are looking forward to serving the southern Arizona community beginning abril 1.

Dominic is no stranger to the accessibility world; he has been in the medical device industry for nearly 23 years, and 7 of those specifically in Accessibility/Safe Patient Handling. After working for manufacturers who provide products to Next Day Access, Dominic’s interest in Next Day Access piqued. He found he was just as passionate about providing solutions to clients as the teams he worked with, and as the work continued, Dominic saw an opportunity to make a strong impact. “I am really excited about being more involved as a local provider that can have a direct impact on the community I live in,” says Dominic.

Of all the companies that he worked with, he found that his experience with Next Day Access stood out for all the right reasons. “The entire network has always been first class,” Dominic says, “and my business partners that operate Minnesota, Pittsburgh, and Kansas City are prime examples of this!” It was a no-brainer: Dominic aligned with the Next Day Access core values, so it was time to get to work on a new franchise location!

“I’ve witnessed the impact that our solutions can make on a family’s quality of life,” Dominic states. “My goal is to provide the right solutions to help provide independence to those that need it most.”

Next Day Access Tucson will focus on providing accessibility and mobility solutions to individuals of all ages across the Tucson area. They provide a range of custom accessibility & mobility solutions for residences and businesses such as wheelchair ramps, stair lifts, ceiling lifts, wheelchair lifts, and bath safety solutions.

To learn more about Next Day Access Tucson, check out their site: https://www.nextdayaccess.com/tucson-az/

Next Day Access is a local provider for accessibility and mobility solutions for homes and commercial businesses. With over 38 franchise locations across the United States and Canada, their goal is to help aging loved ones and people with limited mobility and disabilities live safely, comfortably, and independently in their homes. Learn more by visiting nextdayaccess.com.

INDIANAPOLIS, INDIANA, UNITED STATES, marzo 18, 2024 – Next Day Access is proud to announce the opening of the Next Day Access North Indianapolis franchise location.

Next Day Access is extending their reach to a new franchise location in north Indianapolis, Indiana. Garrett Brown, a Purdue graduate, explains how he became interested in the franchising world.

After obtaining a mechanical engineering degree, Garrett began working in manufacturing while keeping his dream of becoming a business owner in mind. As his desire to get more involved in his community grew, he was searching for more ways to get involved. When his wife showed him a podcast that empowers future business owners, it encouraged him to action. Garrett began researching various franchising opportunities, where he found that the Next Day Access core values aligned with his own. “Next Day Access stood out and checked all the right boxes.” From that moment, he knew it would not only be an easy decision, but the right one.

Garrett recognizes that as the North Indy population continues to expand, more people will require accessibility solutions. Garrett says, “I want to bring these solutions with an outstanding team delivering the best experience. I believe out world needs a positive movement in our culture, and I believe we can make that happen.”

Next Day Access North Indianapolis allows Garrett to be both a business owner and a positive force in his community. “The work we do makes real impacts in individual people’s lives,” says Garrett, “and individuals are what communities are made of.”

Next Day Access North Indianapolis will focus on providing accessibility and mobility solutions to individuals of all ages across the area. They provide a range of custom accessibility & mobility solutions for residences and businesses such as wheelchair ramps, stair lifts, wheelchair lifts, and bath safety solutions.

To learn more about Next Day Access North Indianapolis, visit their website:  www.nextdayaccess.com/indianapolis-in

About Next Day Access

Next Day Access is a local provider for accessibility and mobility solutions for homes and commercial businesses. With over 38 franchise locations across the United States and Canada, their goal is to help aging loved ones and people with limited mobility and disabilities live safely, comfortably, and independently in their homes. Learn more by visiting www.nextdayaccess.com


COLORADO SPRINGS, COLORADO, UNITED STATES, enero 29, 2024 – The Colorado Springs Franchise of Next Day Access partnered with Food to Power to create both a temporary and a permanent solution to enhance accessibility.

The Mission of Food to Power

Food to Power, formerly known as Colorado Springs Food Rescue, focuses on not only reducing food waste, but also cultivating a “healthy, equitable food system.” Their mission goes beyond what most food banks do; they provide their community with resources to begin producing their own food. When their team invested in Hillside Hub, a whopping 3.5-acre hub of urban farming, fresh grocery distribution, and more, they quickly saw that food inequality was not the only need to be met.

Finding A Solution

As members of their community began showing up, they realized that a wheelchair ramp was crucial to their mission. “After making several phone calls, we very quickly came to the realization that, okay, Next Day Access will work,” said Slade Custer, Development Director of Food to Power. Within the short time frame, Next Day Access Colorado Springs created a makeshift ramp using rubber mats, allowing more members of the community access to the resources they offer. Slade continued, saying, “That was the kickoff of the partnership.”

Not only was that the kickoff of the partnership, but also the relationship between Next Day Access and Food to Power. Our technicians used their knowledge and passion about finding the right solution to educate Food to Power on the intricacies of creating a wheelchair ramp. Custer recalled learning about the inches to feet ratio, expressing how he appreciated the finer details of accessibility.

“Based off how good of an experience it was working with you [Next Day Access Colorado Springs] all the first time, it kind of opened the door for future conversations for a wheelchair ramp, and to say the least, it was an incredible experience.”

– Slade Custer

Since the Hillside Hub was built on land that was previously excavated, their wheelchair ramp required additional planning to ensure its success. “Despite it not being a copy and paste wheelchair ramp going in, you all were still very eager to work with us,” said Custer. Not only did we build a ramp, but we also built a relationship based on loyalty and understanding. “I think there’s a certain sense about Next Day Access where the personability and the customer service really played a big role…The entire time working with you all was very relational.”

A Word from Next Day Access Colorado Springs

“We are thrilled to partner with a local organization like Food to Power, said David Beiner, CEO of Next Day Access Colorado Springs. “Being able to respond to this temporary and permanent accessibility need and knowing that anyone will be able to access this space is exciting.” Now that Food to Power and Next Day Access have worked together once, we feel confident that we will work together again.

To learn more about Next Day Access Colorado Springs, visit their website:  www.nextdayaccess.com/colorado-springs-co

About Next Day Access

Next Day Access is a local provider for accessibility and mobility solutions for homes and commercial businesses. With over 35 franchise locations across the United States and Canada, their goal is to help aging loved ones and people with limited mobility and disabilities live safely, comfortably, and independently in their homes. Learn more by visiting nextdayaccess.com.


In any business, the success of a company is often attributed to the dedication and expertise of its employees. Among these dedicated individuals, there are always standout professionals who go above and beyond, making a significant impact on the organization and its customers. Ross Week, a technician at North Houston, is one such individual who has not only demonstrated his unwavering commitment but also exemplified the core value of knowledge in his work. His journey with Next Day Access has been marked by his outstanding technical skills, dedication to customer service, and an unyielding passion for his work.

A Commitment to Knowledge

Ross’s journey with Next Day Access began just over a year ago, and since then, he has consistently demonstrated the company’s core value of knowledge. In April, Ross achieved a milestone by earning the Harmar Lift Squad certification. This certification demonstrates his dedication to enhancing his technical skills and staying updated on the latest industry standards. But it’s not just about earning a certificate; it’s about applying that knowledge to solve real-world problems.

Solving Long-Standing Issues

Ross’s dedication to his career becomes evident when he tackles challenging situations. He has made a significant impact by resolving issues that have plagued customers for a long time. In one case, a customer had been struggling for eight months with a malfunctioning Helix chassis that prevented her from accessing her upstairs. Ross identified a wiring harness fault as the root of the problem.

While on-site, he took immediate action, ordering the necessary parts from tech support and ensuring overnight delivery. He didn’t stop there; Ross proactively scheduled a follow-up visit within 48 hours to install the parts and get the system working as it should. This proactive and efficient approach was a stark contrast to the frustration the customer had faced for months while dealing with the installation company. Ross’s actions not only resolved the issue but also left the customer relieved and grateful for the swift resolution.

Responsive and Passionate

In addition to Ross’s technical prowess, his responsiveness and passion for supporting the Next Day Access brand have made him a valuable asset to the North Houston location. In July, he responded to two VA service calls regarding non-functioning Highlander VPLs, both of which had been out of order for over seven weeks. Within just 24 hours of the first call, Ross had not only identified the problems but also ordered the necessary parts, all under warranty.

His swift actions not only restored these vital mobility solutions to working order but also exemplified the high level of customer service that Next Day Access prides itself on. Ross’s dedication and commitment to customer satisfaction are a testament to the company’s values and its mission to improve the quality of life for its clients.

Technician of the Month

Ross’s outstanding performance and unwavering commitment to his role have rightfully earned him the title of Technician of the Month. His ability to apply his knowledge effectively, coupled with his dedication to resolving long-standing issues and his passion for the brand, make him a true asset to Next Day Access North Houston. 

Ross’s story is a testament to the impact that a knowledgeable and dedicated technician can have on a company’s success and the lives of its customers. His commitment to continuously expanding his expertise, along with his responsive and passionate approach to customer service, exemplifies the values and mission of Next Day Access. Ross serves as an inspiring example of how knowledge, dedication, and a passion for service can drive an organization forward, making it a better place for both employees and customers.

To learn more about the North Houston team, click here.

Next Day Access Expands to Alabama: New Location in Birmingham is Now Open

octubre 17, 2023: Next Day Access is pleased to announce its new location in Birmingham, Alabama. This is the first franchise location in the state of Alabama. The Next Day Access Birmingham franchise, a provider of residential and commercial accessibility and mobility solutions, is owned by Amy and Scott Riley.

“We’re excited to open for business, so we can help the community by bringing the best accessibility solutions to those in need,” said Amy, President of Next Day Access Birmingham. “We chose Next Day Access for a few reasons: they have the solutions to help people age in place, the business model, and expertise to ensure success in the business.”

Amy began her career working at a Senior Center and then moved into residential care for both Assisted Living Facilities and Independent Living Communities as an Activities Director. She also worked previously as a realtor for Keller Williams Vestavia. She is a wife and mother of two and has always had a passion for helping seniors and the community at large.

Next Day Access Birmingham will focus on providing accessibility and mobility solutions to individuals of all ages across the Greater Birmingham metro area and surrounding areas. They sell, deliver, and install accessibility and mobility products, such as wheelchair ramps, stairlifts, grab bars, vehicle lifts, and more.

To learn more about Next Day Access Birmingham, contact their team at 205-578-7676 or click here.

About Next Day Access

Next Day Access is a local provider for accessibility and mobility solutions for homes and commercial businesses. With franchise locations across the United States and Canada, their goal is to help aging loved ones and people with limited mobility and disabilities live safely, comfortably, and independently in their homes. Learn more by visiting nextdayaccess.com.

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