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Home » About Joplin & Springfield About Next Day Access Joplin & Springfield

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Meet Our Team

The team at Next Day Access Joplin & Springfield strives to create customized and safe solutions for members in their communities. Next Day Access Joplin & Springfield is veteran-owned by Chad and Cindy Quayle. Chad is a retired U.S. Army officer, and Cindy is a U.S. Navy veteran.

We’re Chad and Cindy Quayle, owners of Next Day Access Northwest Arkansas and Joplin/Springfield. We’re both military veterans. Chad retired from the Army and Cindy served in the Navy. Military life took us to different places over the years, but the Ozarks eventually became the place we chose to call home.

We moved to Fayetteville when the Army sent Chad to teach at the University of Arkansas. We quickly fell in love with Northwest Arkansas, decided to stay after retirement, and raised our two boys here.

Our connection to Missouri goes back even further. When our boys were young and we were stationed in Leavenworth, Kansas, we spent many weekends driving the back roads of the Show-Me State chasing trains. As they got older, trains were replaced by wrestling tournaments, and we found ourselves traveling all over Missouri. Name a small town in Southwest Missouri, and there’s a pretty good chance we’ve been there for wrestling! Before starting Next Day Access, Chad worked in IT and procurement in the corporate world, while Cindy taught English as a second language to university students and wrote mystery novels. Today, we’re bringing those different experiences together with a shared goal of helping people throughout Northwest Arkansas and Southwest Missouri live safely and independently in the homes they love.

We’re also both Certified Aging-in-Place Specialists (CAPS), which gives us a better understanding of how thoughtful changes to a home can make everyday life safer, easier, and more comfortable.

For us, Next Day Access is about neighbors helping neighbors. We’re grateful for the opportunity to serve communities on both sides of the Arkansas-Missouri state line and look forward to helping our neighbors find accessibility solutions that allow them to live more comfortably and independently in the places they call home.

Chad Quayle, co-owner of Next Day Access Northwest Arkansas

Chad Quayle, Co-Owner

Chad is a retired U.S. Army officer. After the Army sent him to teach ROTC at the University of Arkansas, he and Cindy chose to stay in Fayetteville and raise their two sons here. His military and corporate background shape how the team works: listen first, treat people with respect, and build lasting relationships.

Cindy Quayle, co-owner of Next Day Access Northwest Arkansas

Cindy Quayle, Co-Owner

Cindy is a U.S. Navy veteran, ESL teacher, and mystery author. Together with Chad, she is proud to run this veteran-owned franchise and help neighbors throughout Northwest Arkansas live safely and independently in the homes they love.

Next Day Access Offers Accessibility Solutions in Joplin & Springfield

Since 2013, Next Day Access has provided mobility products and accessibility solutions to individuals across the country. What initially began as a local provider of wheelchair ramps has become a national leader in multiple types of mobility products and accessibility solutions.

a woman in a red sweater sits on a chair lift

Stair Lifts

Residential stair lifts carry you safely up any staircase, straight or curved. Available to buy or rent, with fast professional installation.

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looking down a ramp that leads up to the front door of a home

Ramps

We install portable and permanent wheelchair ramps, including modular and threshold styles, with flexible rentals for easy home access.

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older man holds a wheelchair lift door open for a woman on a scooter

Wheelchair Lifts & Platform Lifts

Smooth, dependable access between your porch and the main level of your home, enhancing safety and comfort.

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Patient sits on a lift and is lowered down into a bed by a nurse

Patient Lifts

High-quality patient lifts assist caregivers with safe, smooth patient transfers, reducing the risk of injury for both user and caregiver.

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a black and white bathroom with safety bars installed in the shower

Grab Bars & Safety Poles

Add stability during showers, toilet use, and hallway transitions. Our team installs shower grab bars, toilet grab bars, and floor-to-ceiling safety poles, correctly and quickly.

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a modern looking round hand rail around a shower valve

Bathroom Solutions

Portable shower chairs and commode chairs make bathing and toileting safer and more accessible while maintaining comfort and independence.

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A bathtub that has been converted into a white tiled shower

Tub-to-Shower Conversions

Replace a traditional tub with a walk-in shower featuring built-in seating and grab bars for safer, easier bathing, professionally installed.

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Wheelchair ramps at a football stadium

Commercial Ramps

We install portable and permanent ADA-compliant wheelchair ramps that blend into your architecture and provide safe, durable access for entrances, patios, and event spaces, for rent or purchase.

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a commercial lift installed inside of a building next to a concrete pillar and staircase

Commercial Lifts & Platform Lifts

Our vertical platform and inclined lifts deliver quiet, efficient access to upper levels and mezzanines while preserving safety, aesthetics, and floor space.

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Does Next Day Access Joplin & Springfield install wheelchair ramps, lifts, and other products?

Yes we do! Our team of trained professionals are familiar with manufacturer guidelines for installation, so you can have peace of mind knowing your mobility products will be installed properly by our team. When you choose Next Day Access for your mobility needs, you’re not just purchasing a product; you’re investing in peace of mind. Our installation services are efficient and tailored to ensure that your mobility products are set up to provide maximum safety and usability.

Real Stories from Real Customers in Joplin & Springfield

We’ve helped thousands of families create safer, more accessible homes – and the feedback says it all.

Phil Seibert

All the people from this company were professional and efficient in their proposal and installation. We are more than satisfied with product, installation, and cleanup.

Elmer Carroll

Megan who is their field rep prior to the installation was very helpful was very knowledgeable about what was going on.The maintenance people to install the ramp we're here on time. Matthew and Armando done a excellent excellent job. I would recommend next day access to anyone.

Bert Berroth

Joel was very professional and very polite. He did an excellent job installing shower, grab bars in both bathrooms. I would highly recommend them to all my friends and family.

Melissa Priest

The technicians were excellent - arrived early and finished even faster than the estimated amount of time. The ramp is a godsend for our Mom. Very high quality ramp and a very professional company.

Lisa Miele

Our original meeting was with John, who is absolutely outstanding. We presented him with quite a challenge to help us get a stairlift installation on two levels. From the beginning, this company impressed us greatly. Our installation was a success due to their creative thinking and their ability to think outside the box.

The Next Day Advantage

Home Safety Assessment

Responsive, Expert Installation

Flexible Financing

Rent or Buy

Peace of Mind

Find the Right Accessibility Solution Fast

Reach out to the Joplin & Springfield team for a custom quote!

Ready to make your home or business more accessible? Our Joplin & Springfield team is here to help with personalized recommendations, fast quotes, and expert support—every step of the way.

Find the Right Accessibility Solution Fast

Reach out to the Joplin & Springfield team for a custom quote!

Ready to make your home or business more accessible? Our Joplin & Springfield team is here to help with personalized recommendations, fast quotes, and expert support—every step of the way.